Return & Refund Policy
Return & Refund Policy
Because our items are made-to-order, returns are accepted only for damaged, defective, or misprinted products.
Report an Issue
You must report any issue within 14 days of delivery and include:
- Your order number
- Clear photos of the issue (product detail, print, packaging/label)
The item must be unused and in its original condition.
What We Offer
- Replacement or reprint for damaged or faulty items
- Re-shipping if the parcel is returned due to a verified carrier error
- Refund only if a replacement isn’t possible
Not Covered
- Wrong size ordered or a change of mind
- Wrong/insufficient address entered at checkout (we can re-ship once corrected; re-delivery costs may apply)
- Normal wear & tear or minor colour variance (screen vs fabric)
Return Shipping
If the issue is on our end (print/manufacturing defect), we cover the other cases; the customer is responsible for return shipping.
📩 For return requests or support, email: